Refund policy

Refund Policy

At GadgetGyre, we strive to ensure your complete satisfaction with every purchase. This policy outlines the terms and conditions for refunds and returns of our products including watches, thermometers, medical devices, clocks, kitchen tools, and health care items.

Refund Eligibility

  • Products must be returned within 30 days of delivery
  • Items must be in original condition with all tags and packaging intact
  • Proof of purchase (order number) is required
  • Medical devices must be unopened and in sealed original packaging
  • Personalized or custom-made items are not eligible for refund

Return Process

  1. Contact our support team at [email protected] to initiate return
  2. Include your order number and reason for return
  3. You will receive return instructions and shipping address
  4. Pack the item securely in original packaging
  5. Ship the item using a trackable shipping method

Refund Processing

Once we receive and inspect your returned item:

  • Refunds will be processed within 5-7 business days
  • Refunds will be issued to the original payment method
  • Shipping costs are non-refundable unless the return is due to our error
  • You will receive email confirmation when your refund is processed

Special Conditions

Medical Devices

Due to health and safety regulations, medical devices can only be returned if the original seal is unbroken and packaging is intact.

Defective or Damaged Items

If you receive a defective or damaged product, contact us within 7 days of delivery at [email protected] for immediate assistance.

Need Help?

For any questions regarding our refund policy or to initiate a return, please contact our support team at [email protected]. We're here to help!